Welcome to Best-sell. This Cookies Policy explains how we use cookies and similar tracking technologies on our website www.best-sell.com to enhance your browsing experience.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit our Website. They help us recognize your browser, remember your preferences, and improve your user experience.
2. How We Use Cookies
We use cookies for various purposes, including:
o Essential Cookies: To enable core functionalities of our Website.
o Analytics Cookies: To understand how visitors interact with our Website and improve performance.
o Advertising Cookies: To deliver relevant advertisements and measure advertising effectiveness.
o Functionality Cookies: To remember your preferences and settings.
3. Types of Cookies We Use
We use different types of cookies on our Website, including:
o Session Cookies: These cookies are temporary and are deleted when you close your browser. They help us operate your session and allow you to navigate our Website smoothly.
o Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and settings for future visits.
o Third-Party Cookies: These cookies are set by third-party services, such as analytics providers or advertising networks, to track your activity across different websites and serve targeted ads.
4. Managing Cookies
You have control over cookies through your browser settings. You can:
o Block or delete cookies via your browser preferences.
o Set your browser to notify you when cookies are set.
o Disable certain cookies, which may affect your experience on our Website.
Note: Blocking cookies may limit some functionalities of our Website.
5. How to Change Cookie Settings
You can manage your cookie preferences through your browser settings:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/en-us/HT201265
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge-delete-cookies-0504e6e4-65da-4f90-3b09-120b2a6d6f7f
6. Changes to This Cookies Policy
We may update this Cookies Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly.
7. Contact Us
If you have any questions about this Cookies Policy, please contact us at:
Best-Sell
Email: [email protected]
Address: 2211 Post St, Suite 300, San Francisco, CA 94115
Welcome to Best-Sell. These Terms and Conditions govern your use of our website www.best-sell.com. By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website.
1. Use of the Website
o You agree to use the Website only for lawful purposes.
o You must not use the Website in a way that causes damage, disruption, or unauthorized access.
o You are responsible for maintaining the confidentiality of your account information and password.
2. Intellectual Property
o All content, trademarks, logos, and other intellectual property on the Website are owned by or licensed to us.
o You may not use, reproduce, or distribute our intellectual property without our prior written consent.
3. Purchases and Payment
o All orders are subject to acceptance and availability.
o Prices are listed in US dollars, and payment must be completed before shipment.
o We reserve the right to modify prices and products at any time.
4. Shipping and Delivery
o We will make reasonable efforts to deliver products within the estimated timeframe.
o Delivery times may vary due to circumstances beyond our control.
o Risk of loss passes to you upon delivery.
5. Returns and Refunds
o Our return and refund policy is available https://www.best-sell.com/return-form.
o Returns are accepted in accordance with our policy, and refunds will be processed accordingly.
6. Limitation of Liability
o To the maximum extent permitted by law, we are not liable for damages arising from your use of the Website or products purchased.
o We do not guarantee the accuracy or completeness of the Website content.
7. Indemnification
You agree to indemnify and hold harmless Best-Sell, its affiliates, and employees from any claims, damages, or liabilities arising from your use of the Website or violation of these Terms.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use indicates acceptance of any updated Terms.
9. Governing Law
These Terms are governed by the laws of California/United States. Any disputes will be resolved in the courts of state of California.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Best-Sell
Email: [email protected]
Address: 2211 Post St, Suite 300, San Francisco, CA 94115
Welcome to Best-Sell. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.best-sell.com]. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.
1. Information We Collect
We may collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Data") such as:
o Personal Identification Information: Name, email address, phone number, shipping address, billing address.
o Account Information: Username, password, login credentials.
o Payment Information: Credit/debit card details (processed securely via third-party payment providers).
o Usage Data: IP address, browser type, device information, pages visited, time spent on pages.
o Cookies and Tracking Technologies: As detailed in our Cookies Policy.
2. How We Use Your Information
We use the information we collect for purposes including:
o To process transactions and fulfill orders.
o To manage your account and provide customer support.
o To personalize your experience.
o To improve our Website and services.
o To communicate with you, including sending updates, promotional offers, or customer service messages.
o To comply with legal obligations and enforce our policies.
3. Sharing Your Information
We do not sell your Personal Data. However, we may share your information with:
o Service Providers: Third-party vendors who assist with payment processing, shipping, hosting, analytics, marketing, and customer service.
o Legal Authorities: When required by law or to protect our legal rights.
o Business Transfers: In connection with mergers, acquisitions, or sale of assets.
4. Your Rights and Choices
Depending on your location, you may have rights such as:
o Accessing the personal data we hold about you.
o Correcting or updating inaccurate or incomplete data.
o Deleting your data.
o Objecting to or restricting certain processing activities.
o Withdrawing consent where consent was previously provided.
We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. International Data Transfers
If you are accessing our Website from outside of United States, please note that your data may be transferred, stored, and processed in countries where data protection laws may differ from those of your jurisdiction.
8. Cookies and Tracking Technologies
Please refer to our Cookies Policy for detailed information on how we use cookies and similar technologies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Best-Sell
Email: [email protected]
Address: 2211 Post St, Suite 300, San Francisco, CA 94115
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Years on the Market
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1. Introduction
Our Buyer Protection Policy is designed to ensure a secure, transparent, and satisfying shopping experience. We are committed to protecting our customers' interests from purchase to delivery, providing peace of mind with every transaction.
2. Key Features
a. Secure Payment Processing
Multiple trusted payment options
End-to-end encryption to safeguard financial information
b. Product Authenticity Guarantee
Assurance that all products are genuine and meet quality standards
Verified supplier partnerships
c. Delivery Assurance
Timely delivery commitments
Real-time shipment tracking
Compensation or refund for lost or delayed shipments
d. Refund & Return Policy
Easy and straightforward return process
Refunds issued promptly upon product return
Mismatched or damaged goods covered by full refunds
e. Dispute Resolution
Dedicated customer support team
Fair and transparent resolution process
Escalation procedures for unresolved issues
f. Buyer Privacy & Data Security
Strict privacy policies
Data protection in compliance with relevant regulations
3. Buyer Protections
a. Money-Back Guarantee
Full refund for products not received or significantly not as described
Valid within specified timeframes
b. No-Risk Purchase
Purchase protection against counterfeit or substandard products
Assurance of product authenticity
c. Easy Returns & Refunds
Hassle-free return process
Clear instructions and support throughout
d. Customer Support
24/7 support availability
Multilingual assistance options
4. Implementation & Enforcement
Regular audits of seller compliance
Customer feedback mechanisms
Continuous improvement based on customer experiences
5. Terms & Conditions
Clearly outlined policies accessible to all buyers
Transparent communication about rights and responsibilities
We're here to assist you with any questions or issues related to your shopping experience. Browse the topics below or use the search bar to find specific help.
1. Account & Registration
- Creating an Account
Q: How do I sign up?
A: To create an account, click on the "Sign Up" button at the top right corner of our website. Fill in your name, email address, and create a password. You'll receive a confirmation email—simply click the link to activate your account.
- Managing Your Account
Q: How do I update my profile details?
A: Log into your account, go to the "My Account" section, and select "Edit Profile." From there, you can update your name, email, address, and other details.
Q: How do I change my password?
A: In your account settings, select "Change Password," enter your current password and your new password, then save the changes.
2. Placing an Order
- Browsing & Selecting Products
Q: How do I find products?
A: Use the search bar at the top of the page to enter keywords or product names. You can also browse through categories listed on the homepage or menu.
Q: How do I add items to my cart?
A: On the product page, select the desired quantity and click the "Add to Cart" button. Your item will be saved for checkout.
- Checkout Process
Q: How do I complete my purchase?
A: When ready, click on the shopping cart icon and select "Proceed to Checkout." Fill in your shipping address, choose a payment method, review your order, and click "Place Order."
Q: Can I use discount codes?
A: Yes. During checkout, you'll see a box labeled "Promo Code" or "Discount Code." Enter your code and click "Apply" to see the discount reflected.
Q: What if I see an error during checkout?
A: Ensure all required fields are filled correctly, and your payment details are accurate. If issues persist, contact support.
- Order Confirmation
Q: Will I receive a confirmation email?
A: Yes. After placing your order, you'll receive an email with the order details and tracking information once shipped.
3. Payment & Billing
Q: What payment methods are accepted?
A: We accept major credit/debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and wire transfer for wholesale orders.
Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and partner with trusted payment gateways to protect your data.
Q: How do I update my billing information?
A: Log into your account, navigate to "Payment Methods," and update your billing address or payment details.
Q: How do I get a receipt?
A: After purchase, a receipt is emailed to you automatically. You can also access and download receipts from your order history.
4. Shipping & Delivery
Q: What are the shipping options?
A: For dropshipping, we offer standard (5-7 days), expedited (2-3 days), and express (1-2 days) shipping. Shipping costs vary based on location and selected method.
For wholesale orders, it takes 2-3 weeks for most orders to be delivered
Q: How do I track my order?
A: Once shipped, you'll receive an email with a tracking number. You can also view your order status in your account under "My Orders."
Q: What should I do if my order is delayed?
A: Check your tracking information first. If the delay persists beyond the estimated delivery time, contact customer support with your order number for assistance.
Q: Do you offer international shipping?
A: Yes. We ship to select countries worldwide. Shipping fees and delivery times vary by destination.
5. Returns & Refunds
Q: What is your return policy?
A: Items can be returned within 30 days of receipt. They must be unused, in original packaging, and with tags attached. Some exclusions may apply.
Q: How do I initiate a return?
A: Log into your account, go to "My Orders," select the item, and click "Request Return." Follow the prompts to print a return label.
Q: How long does it take to process a refund?
A: Refunds are processed within 5-7 business days after we receive and inspect the returned item. The time for the refund to appear in your account depends on your bank or payment provider.
Q: What if I received a damaged or incorrect item?
A: Contact support within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund promptly.
6. Customer Support
Q: How can I contact customer service?
A: Use the "Contact Us" form on our website, email [email protected], or call us at +1 628-252-4886 during support hours.
Q: What are the support hours?
A: Monday to Friday, 9 am to 6 pm (local time). Emergency support may be available via email outside these hours.
Q: How do I submit a complaint?
A: Send an email describing your issue to [email protected] with your order details. We aim to respond within 24 hours.
7. FAQs (Frequently Asked Questions)
Include common questions specific to your platform/business here.
8. Additional Resources
Shipping & Delivery Policies
Payment Security Details
Privacy Policy
Terms of Service
Contact Us
Tips for Using the Help Center
Use the search bar to quickly find answers.
Check the FAQs for common questions.
Contact support for unresolved issues.
Feedback
Let us know how we can improve this Help Center.
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For purposes such as displaying personalized content, we use cookies or similar technologies. By clicking Accept, you agree to allow the collection of information through cookies or similar technologies. Find out more about cookies, including the possibility of withdrawing consent, in the Cookies Policy section.
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Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
When you contact us regarding your consent, please provide your ID and the date of consent given.
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Don't forget that on Ulike a cookie helps you:
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Find out when the price of your favorite products drops
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Disabling certain cookies will impact your experience on our website and our services.
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Through them, we can measure the effectiveness of advertising campaigns and analyze whether the messages have reached the target audience in order to come back with recommendations and purchase suggestions. With the help of these cookies:
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